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Terms & Conditions
1. General Terms
These Terms & Conditions form an agreement between you and the operator of Gunsbet Casino. They apply to your access to the website, your user account, deposits, withdrawals, games, promotions and any other services made available through the website. Additional terms may apply to specific games, payment methods, competitions or promotional offers. Where additional terms apply, they will be made available before or during the relevant activity.
You should review these terms regularly. Gunsbet Casino may update, amend or replace the terms from time to time where reasonably necessary, including to reflect changes to services, technology, legal requirements or operational practices. The updated version will apply from the time it is published or otherwise notified to you, unless a different commencement date is stated. If you do not agree with an update, you should stop using the website and contact the relevant support channel made available on the website.
You are responsible for ensuring that your use of the website is lawful in the place where you live and access the services. The website is intended for people who are legally permitted to participate in online gambling. You must not use the website if online gambling is prohibited or restricted for you under applicable law.
- You must provide accurate, current and complete information when registering or using an account.
- You must keep your account details up to date and promptly correct information that becomes inaccurate.
- You must read and follow the rules displayed for each game, product or promotion before participating.
- You must not use the website for unlawful, fraudulent or unauthorised purposes.
- You must not interfere with the security, operation or availability of the website.
- You must not allow another person to access or use your account.
If any provision of these terms is found to be invalid or unenforceable, that provision will be treated as limited or removed to the extent necessary, while the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.
2. Eligibility, Accounts and Verification
You must meet the applicable legal age requirement before opening an account or using real-money gambling services. Gunsbet Casino may request evidence of your age, identity, address, source of funds or other information needed to meet legal, regulatory, security and responsible gambling obligations. You must provide requested information within a reasonable period and ensure that documents supplied are genuine, legible and up to date.
Only one account may be maintained for each permitted player unless Gunsbet Casino has expressly approved another arrangement. If more than one account is created, or if an account is created using another person's details, the accounts may be restricted, suspended or closed. Any action taken in relation to balances or transactions will be handled in accordance with applicable law and the circumstances of the matter.
Your account credentials are personal to you. You are responsible for keeping passwords and other access information confidential and for all activity carried out through your account, unless you notify Gunsbet Casino promptly of suspected unauthorised access. You must choose a strong password, avoid sharing it and sign out when using a shared or public device.
Gunsbet Casino may refuse an application, limit account access, request further information or suspend an account where this is reasonably necessary for identity checks, security, responsible gambling, compliance, fraud prevention or the protection of players and the business. Access may also be restricted where information cannot be verified or where activity appears inconsistent with these terms.
Account closure and suspension
You may request account closure or a break from gambling using the account tools or support options made available on the website. If you believe you may have difficulty controlling your gambling, you should consider using available self-exclusion, deposit control, time-out or other responsible gambling features. Once an account is closed or suspended, you must not attempt to open or use another account unless permitted.
An account may be closed or suspended where there is a suspected breach of these terms, suspected fraud or money laundering, use of prohibited software, a failed verification process, a legal requirement, or conduct that may harm the integrity of games or the safety of users. Any remaining balance will be dealt with in accordance with applicable law and the relevant circumstances, subject to lawful deductions, unresolved transactions and verification requirements.
3. Deposits, Withdrawals and Games
You may only use payment methods that are available through your account and that you are authorised to use. Deposits must be made from an account, card or other payment instrument held in your name, unless an alternative arrangement is expressly permitted. Third-party payments may be declined, returned or subject to additional checks. Payment providers may apply their own terms, fees or processing requirements.
You should check the transaction details before confirming a deposit or withdrawal. Gunsbet Casino may delay, reject or reverse a transaction where information is incomplete, a payment is disputed, a security check is required, a technical error has occurred or the transaction may breach legal or operational requirements. You remain responsible for any fees charged by your bank, payment provider or other intermediary.
Game outcomes are determined by the rules and systems used for the relevant game. Unless a technical error or other exceptional issue applies, confirmed results are final. If a game is interrupted, displayed incorrectly or affected by a material technical problem, Gunsbet Casino may review the activity and take reasonable corrective action. This may include voiding affected plays where permitted by law and restoring or adjusting balances to reflect the correct position.
You must not use automated systems, bots, scripts, scraping tools, modified software or any other device intended to obtain an unfair advantage or interfere with the website. You must also not exploit errors, glitches or vulnerabilities. If you identify a suspected technical issue, you should stop using the affected service and report it through the support options available on the website.
Promotions and offers
Promotions, bonuses and other offers may be subject to separate promotional terms. Those terms may include eligibility requirements, participation limits, expiry periods, qualifying activities, wagering requirements, game restrictions or withdrawal conditions. You should read the full terms of an offer before opting in or relying on it. If promotional terms conflict with these general terms, the promotional terms will apply only to the extent of that conflict.
Gunsbet Casino may withdraw, amend or refuse a promotion where permitted by law, including where an offer has been used incorrectly, an error has occurred or activity appears abusive or fraudulent. Any promotional value is not a substitute for cash unless the relevant terms expressly provide otherwise.
4. Responsible Gambling, Privacy and Liability
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose, set a budget before you play and avoid gambling when you are upset, tired or under the influence of alcohol or other substances. Do not chase losses or borrow money to gamble.
- Set personal deposit, spending or time limits where those tools are available.
- Take regular breaks and keep track of the time and money you spend.
- Use a time-out or self-exclusion option if gambling is no longer enjoyable or controlled.
- Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
- Seek independent support from an appropriate Australian gambling counselling or support service if you need help.
Information about you may be collected, used, stored and disclosed in accordance with the Gunsbet Casino Privacy Policy. This may include information needed to provide services, process transactions, verify identity, prevent fraud, meet legal obligations, manage risk and communicate with you. You should read the Privacy Policy to understand how personal information is handled.
The website and its content are provided subject to applicable law. Gunsbet Casino does not guarantee that the website will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, telecommunications failures, device problems, software issues or events outside reasonable control. You are responsible for using suitable devices, software and internet connections.
To the extent permitted by law, Gunsbet Casino is not responsible for loss caused by your failure to protect account credentials, misuse of the website, inaccurate information supplied by you, interruptions outside reasonable control or your breach of these terms. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer protection law.
These terms are governed by the laws that apply to the relevant services and your use of the website. Any dispute should first be raised through the support process made available by Gunsbet Casino so it can be reviewed fairly and promptly. You should keep a copy of these terms and any transaction or promotional information relevant to your account.